Company Profile: Dole Philippines
Dole Food Company's worldwide team of growers, packers, processors, shippers and employees is committed to consistently providing safe, high-quality fresh fruit, vegetables, and food products, while protecting the environment in which its products are grown and processed. Dole's dedication to quality is a commitment solidly backed by: comprehensive programs for food safety, scientific crop protection programs, stringent quality control measures, state-of-the-art production and transportation technologies, continuous improvement through research and innovation, and dedication to the safety of our employees, communities and the environment. Dole is committed to nutrition education to communicate to the public the health benefits of eating a diet rich in fruits and vegetables. Dole is a founding member of the National 5 A Day for Better Health Program and is a leader in developing technology-based nutrition education programs for children.
Mission
Dole Food Company, Inc. is committed to supplying the consumer and our customers with the finest, high-quality products and to leading the industry in nutrition research and education.Dole supports these goals with a corporate philosophy of adhering to the highest ethical conduct in all its business dealings, treatment of its employees, and social and environmental policies.
Some of their best practices in IT/IS Davao:
1. Their systems are not centralized. According to Maam Cristine, their payroll, production, logistics, research and documentation, manufacturing have different systems. That is why they have internal IT personnel. For me, this is good because if one system will fail or crash, the other systems will not be affected. The whole operations of the company will still continue even if one system has failed.
2. When they develop or change any kind of systems, they conduct first a thorough system analysis. Maam Cristine said that the processes of making a system are system analysis, development, testing, and implementation. For me, this right because any single system of a big company like Dole has carried a lot of information and data and it is necessary to conduct a series of system analysis before any changes will be failed.
3. The IT/IS Department is divided into two groups. Maam Tina told us that the technical group is the one in charge of hardware maintenance and networking of hosts/computers. The other one is the application group that is composed of IT/IS software programmers. For me, this grouping of IT/IS personnel is necessary to have a separation and overlapping of responsibilities and duties.
4. The old and reliable systems should stay. Maam Tina mentioned that systems which are built before and still working robustly and perfectly should remain in IT/IS Department. For me, this is a right guideline. Why you change a system if it is still working perfectly according to the company’s needs. This saves money and time.
5. Integration of Systems. Maam Cristine spoke to us that integration of systems is important because for example their logistics system and production system have a common system to have a smooth delivery of company goods and services. For me, this is a right practice. Integration of systems means linking all different systems together to act as one powerful system that makes the whole process of company close to perfection.6. Their IT/IS system is internal not outsourcing. Maam Tina believed that companies which have IT/IS System run by internal IT personnel get cheaper overhead cost in the long run. And it is good for the internal IT people because their programming skills will be honed more. In internal IT/IS System, the data files is more safe and secured. For me, internal IT/IS system is good for the IT employees because they have security of tenure. Unlike, the outsourcing companies, they only keep their employees as long as there are projects to be made. No projects, you are gone IT people.
7. Training is a must for IT/IS people. Maam Galindo expressed that consistent training for themselves is their tool for them to compete with the outsourcing IT people. Dole has annual budget for the training of their IT/IS Personnel. Maam Tina told us that what they learned from their trainings is for them to adopt the knowledge and make the company better. For me, being an IT/IS people is a continuing learning because Information Technology is the fast rising and fast changing technology right now.
8. Dole Asia is maintained by Filipino IT People. Maam Cristine stated that the web services and email services of Dole Latin America, Dole Hongkong, Dole Japan, Dole Korea and Dole Middle East are proudly managed and maintained by Pinoys like her. For me, this is the best. Filipinos can longer be left behind in any technology. Pinoy ITs can excel in information technology more there is proper trainings and seminars.
9. Dole IT/IS Data Security System is checked by respected company. Maam Tina talked that the vulnerability of their systems from hackers is verified by Verisign, a company based in overseas. They also use reliable firewalls for them to be secured from outside threat. For me, it is also better to have an outsourcing in the company once.
10. Making a backup copy of data files. Maam Galindo uttered that making a backup copy is standard operating operation procedures for all data that have stored in a database system. Maam Tina encourage us that we, students, must start from school to make backup copy of our own files just in case of operating system crash or hard disk crash. For me, making a backup copy of files is a must for the recovery of data that is too important for the organization’s stability and growth.Reference:
www.dole.com
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